Terms of service

The service

Potful (potful.io) is a business name of Matrix Automation Solutions, an Ontario-registered sole proprietorship ("Potful", "we", "us"). By creating an account or using the site, you agree to these terms. Potful lets you write, version, and share recipes in Cooklang format, plan meals, and generate grocery lists. You can reach us at info@matrixautomate.co.

Accounts and ages

Free accounts are for people aged 13 and older. Buying Potful Plus requires the age of majority in the province, territory, or state where you live. You're responsible for keeping access to your email address secure, since sign-in happens through one-time codes sent there. One account per person.

Your content, and the licence you grant us

You own the recipes, photos, and other content you post. By posting content, you grant Potful a non-exclusive, worldwide, royalty-free licence to host, reproduce, reformat (for example, scaling a recipe's quantities, estimating its nutrition, or generating a thumbnail of its photo), display, and distribute it, limited to operating and promoting the service. You warrant that you have the right to post what you post.

Viewing and forking a public recipe

When you publish a recipe as public, you let anyone view it and save a copy for personal use, and you let other Potful members fork it - make their own copy, including its cover photo, and change it - as long as Potful's credit back to you stays in place. Forks made before you delete or privatise your recipe stay with their owners; deleting or privatising your original doesn't remove a fork someone else already made, and an old version of your recipe that was public when it was current can stay publicly visible in its history. You waive, in favour of Potful and the members it lets fork your recipes, any moral rights that would prevent the service working as described above (for example, anonymised credits after account deletion, or an old version staying in a recipe's public history).

Acceptable use, reporting, and copyright notices

Don't post content that infringes someone else's rights, is unlawful, or that you don't have the right to share, including a photo of a person who hasn't consented to it or an intimate image. Don't spam, scrape the site, or otherwise abuse it. We may remove content and, for repeated or serious violations, close accounts that violate these terms.

To report a recipe, file a copyright or ownership complaint, or ask for urgent removal of a non-consensual intimate image, report it from the recipe's own page, or use our public reporting form if you don't have an account - this is our notice-and-takedown channel. If you can't reach that form, email info@matrixautomate.co instead and we'll treat it the same way.

Potful Plus

Potful Plus (private recipes, meal planning, grocery lists, and pantry tracking) is an ongoing subscription billed yearly in advance at the price shown at checkout, currently CA$29.00. It continues until you cancel, and you can cancel anytime from your account's billing page; cancelling stops future renewals, and your access continues until the end of the period you already paid for.

Tax. We're not currently registered to collect sales tax, so none is added to this price. If that changes, you'll see it in the total before you pay.

Price and feature changes. We can change the price or the included features of Potful Plus. We'll email you at least 30 days before a change takes effect, including the new price, and you can cancel at no cost any time before then.

Refunds. If Potful Plus isn't for you, ask within 14 days of a purchase or a renewal and we'll refund that payment in full, within 15 days.

Where it's sold. Potful Plus is currently available to buyers in Canada (outside Quebec) and the United States.

Account deletion

You can delete your account at any time from account settings. Deletion is immediate and permanent: your sessions, private content, and subscription record are removed right away, an active subscription is cancelled immediately, and your account record is kept only in anonymised form (your email address is replaced with a placeholder and your display name becomes "a former member"). If your last Potful Plus charge was within the past 14 days, it's refunded in full; otherwise there's no refund for the unused portion of the current billing period. If you also choose to delete your public recipes, they're erased; otherwise they remain published, credited to "a former member".

Nutrition information

Nutrition estimates shown on Potful are computed from public reference data and approximate ingredient matching - they are estimates, not verified dietary or medical advice. Don't rely on them for medical, allergen, or other safety-critical decisions.

Disclaimers and limitation of liability

To the extent permitted by law, Potful is provided "as is" without warranties of any kind, and Matrix Automation Solutions isn't liable for indirect, incidental, or consequential damages arising from your use of the service. Nothing in these terms limits any right or warranty that consumer protection law where you live gives you and that can't be waived by contract.

Changes to these terms

We'll update the version at the top of this page when these terms change, and post meaningful changes prominently on the site.

Governing law

These terms are governed by the laws of Ontario, Canada, without taking away any consumer protection you're entitled to under the law where you live. These terms don't require you to arbitrate a dispute instead of going to court, and don't waive your right to take part in a class action.

Contact us

Questions about these terms, or a backup way to reach us for a takedown request, can be sent to info@matrixautomate.co.